Some solutions we offer are "Award Winning" but we add value to them and tailor them to your specific needs, please get in touch to see how we can help your Business Phone Systems become more efficient with good use of telecoms and IT products & services, throughtout Cambridge.

 

We aim to provide the best value, most reliable Business Phone System and up to date solutions for the Cambridge area, so our clients can benefit from the ability to have increased productivity, respond to their clients faster and a more flexible and happy work space.

 

Listening to and understanding each of our clients individual requirements and help you choose the right solution for your business. Benefit from our talented local account managers wealth of knowledge with all products supported by our very experienced support team, all in the UK, 24/7 365 days a year.

 

We offer fully managed solutions to our clients, which we control, this means you can benefit from an instant support response and a very high level of customer service.

 

We are truly committed to our clients and strive to offer a better service and experience than our competition, we like to do things differently, give us a try and you'll find out how, we look forward to working with you in the future.

 

We also provude the following services:

Business Mobiles

Lease lines

Data Circuits

Hosted Phones Systems

Business WiFi

IT Services

Business CCTV

Business Surveillance

Business lines and calls

On-hold marketing

Business Phones

Telecoms Engineering

We aim to provide the best value, most reliable and up to date solutions, so our clients can benefit from the ability to have increased productivity, respond to their clients faster and a more flexible and happy work space.

 

We listen to and understand each of our clients individual requirements and help you choose the right solution for your business. Benefit from our talented account managers wealth of knowledge with all products supported by our very experienced support team, all in the UK, 24/7 365 days a year.

We offer fully managed solutions to our clients, which we control, this means you can benefit from an instant support response and a very high level of customer service.

 

We are truly committed to our clients and strive to offer a better service and experience than our competition, we like to do things differently, give us a try and you'll find out how, we look forward to working with you in the future.

Why My Communications

My Communications Limited Registered office: 20 Elin Way, Meldreth, Royston SG8 6LX Company  No. 07300733  VAT No. GB 993 1565 85 Mailing address: 27 Old Gloucester Street, London, WC1N 3AX.  Sales Office: Unit 9c Swan Lane, Business Park, Exning, Newmarket, Suffolk CB8 7FN

 

Protected by Copyscape do not copy © Copyright 2012 My Communications. All Rights Reserved My Communications Ltd, Unit 9c Swan Lane Business Park, Exning, Newmarket, Suffolk CB8 7FN

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for Night Service

Essential Information

Available

Contract Terms

Handset/system

usability rating - 10

is the easiest***

Other handsets

models available?*

Platform Reliability

rating - 10 is the most reliable***

Minutes and numbers

UK outbound minutes: 01, 02, 03 and UK Mobile

Dedicated direct line and unlimited extensions

Direct Dial In Numbers

Call handling

Auto-Receptionist

and greetings

Call queues

Call Hold/Park Feature

Call Hold/Park Key

Transfer (attended)

Transfer (blind)

Call Pickup Code

Call Pickup with key

Line Key

IVR

Conference Room

Conference Facility

Number of speed

dial/flex keys

Colour Screen Handset

Paging

ACD Call centre features

Reception Console Option

Electronic Hook Switch Compatible

Headset Options

Hands Free Speaker

Call management

Call recording (included)

Optional additional Call recording storage

Call logs via portal

Call logs on handset

Downloadable call records

Call Reporting

Call Reporting Wallboard

Historical Reporting

Call monitoring

Company Directory

Voicemail to email

Group Voicemail

Hot desking

Apps and phones

Mobile (iOS and Android)

Desktop app

Desk phones to

buy or rent

Collaboration

Team messaging

Audio conferencing

HD video meetings and screen sharing

Integrations

Skype for Business

Salesforce, Zoho, Microsoft and more

Zendesk

 

Support

Dedicated phone, online, and chat support

On-site Support

Option package

Back Up/ Disaster recovery Options

On-site spare parts

and backup

Future proof features

Can be converted to cloud or On-premise

Call Fraud/Misuse Prevention Features

Call Barring Options

Credit Limit Option

Daily Usage Allowance

International Dialing with PIN

Interface

Usability***

Compliance

MiFID I & II compliant features?

Encrypted call recordings?

Built in 7 Years of easily accessible storage

GDPR compliant features?

Premium Conference Phone