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Telephone System Support & Telecom Engineering Services

Tel No: 08444101021 Email: support@mycommunications.co.uk

To register a fault or raise a support ticket, please go to our support desk.

Protect your investment with our ongoing support packages that are tailored specifically for your business, you can choose from the following options:

 

Service Level Agreements

We can bespoke one to suit your businesses needs, just ask.

 

> Pay as you go support – No yearly subscription just contact us if you have a problem.

> Technical Support – Pay a yearly subscription and you can ask us as many questions as you please, we can even remotely program your system while you’re on the telephone to us.

> Parts and Labour cover – Pay a fixed cost annual or monthly fee so if there is a problem it is ours to solve, giving you complete peace of mind. There is a choice between our bronze, silver, gold and platinum cover plans.

> Software updates – Keep your system up to date with the latest bug fixes and new features.

If you have telephone equipment that needs installing, moving or changing, call us for a quote. You can benefit from our highly skilled and experienced engineering resources, some engineers having over 20 years telecoms experience. In most cases we have the backup of manufacturers support and we take the time to make sure you are using the equipment its full potential.

 

Partner Services

We offer a full range of white labeled engineering services to the trade, so if you are a reseller that doesn’t employ engineers or just short staffed, please contact us to discuss the various options available.  My Comms Technical Services was setup to service the trade and help resellers with new installations, system moves & changes as well as ongoing support services, at very reasonable rates!  You can deal directly with engineers and discuss your end users requirements adding a personal touch to every job for your customers.

 

To talk to us about any of the above services please call 08444 101 021 alternatively enter your details and requirements in to the form below.

Get in touch

 

Main Tel: 08444 1000 15

Sales Tel: 08008 20 20 21

Main Fax: 08444 1000 16

 

Customer Services Email:

clients@mycommunications.co.uk

 

Help/Support Email:

support@mycommunications.co.uk

 

Sales Enquiry Email:

sales@mycommunications.co.uk